DICK'S Sporting Goods Store in La Crosse, WI | 1187 (2024)

FAQs

Can I return used shoes to Dick's? ›

The applicable policy depends on the item being returned.

Pre-owned items, demo items, refurbished items, and Nike Adapt shoes may be exchanged in the same condition as they were sold within seven (7) days of purchase with the original sales receipt. All exchanges are subject to approval.

Returns with or without Receipt

Dick's Sporting Goods will process the return and refund the purchase amount to your original payment method. Without Receipt: If you don't have a receipt, Dick's Sporting Goods may still accept the return, but it can be more challenging.

Most refunds take 3 - 5 business days. If you don't see yours, please PM your info and we will take a look!

Returns without an original sales receipt or pack slip must be returned using a valid ID and will receive a store credit for the lowest selling price. Information from the ID will be held in a company-wide database of customer return activity.

Many chain shoe stores and online vendors have return policies that specify the shoes must be unworn and in the original packaging. That means that you should only wear them indoors on clean surfaces for a few days before deciding to return them. If they appear to be worn, you may not get a refund or exchange.

Can you return shoes if they are uncomfortable? Usually you can, if you do it promptly and do not wear them outside. A good practice is to wear them indoors a couples days before deciding to keep them.

The process typically takes between 3–10 business days, with the timeframe depending on factors such as: The merchant—How quickly the merchant responds to your request affects the timeline of your refund.

Refunds to debit cards tend to take between two and five business days, but it can take up to 30 days depending on the company issuing the refund.

You don't have an automatic right to get your money back if you just change your mind about something you've bought and there's nothing wrong with it. It's the same no matter how expensive the item was - it's really down to the seller whether they offer you anything.

Walmart generally accepts returns within 90 days of purchase and you don't need a receipt if you do the return in a store. Without a receipt, you'll get an even exchange, a cash refund or a Walmart gift card, depending on the amount of the purchase.

Can I return goods without a receipt? ›

DON'T think 'no receipt' means 'no return'

With faulty goods, you simply need to prove purchase. This could be the receipt, but any other legitimate record – such as a bank statement – should be fine.

Gift Cards are non-refundable and not redeemable for cash except as required by law, and cannot be applied toward any credit card balances. Lost or stolen Gift Cards cannot be replaced. DICK'S is not responsible for lost or stolen cards.