Why is my Breezeline service not working?
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Breezeline (formerly Atlantic Broadband) offers TV, broadband internet and phone service to individuals and businesses. Breezeline operates in Florida, Maryland/Delaware, South Carolina and Central Pennsylvania.
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What isn't working?
Please let us know what issue you are experiencing with Breezeline:
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In the last three months, how would you rate Breezeline?
1.98 out of 5 10,727 ratings
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Problems in the last 24 hours
The graph below depicts the number of Breezeline reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Breezeline. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Breezeline compensate me for the outage?
Breezeline outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use Breezeline and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. Breezeline has sometimes offered some customers credits and other compensation for the inconvenience.
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Most Reported Problems
The following are the most recent problems reported by Breezeline users through our website.
Internet (69%)
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TV (11%)
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Wi-fi (8%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map
The most recent Breezeline outage reports came from the following cities:Dayton, Fort Myers, Beachwood, Curwensville, Fairfax, Columbus, Delaware, Orange, New Castle, Schenectady, California, Hollywood, Sanford, Miami and Brighton.
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| City | Problem Type | Report Time |
|---|---|---|
 South Glastonbury | Internet | |
| Dayton | Wi-fi | |
| Fort Myers | Internet | |
| Beachwood | Internet | |
| Curwensville | Internet | |
| Fairfax | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Breezeline Issues Reports
Latest outage, problems and issue reports in social media:
- Jesse Silver (@PhalanxOp) reported
@dustinjohns @breezeline Enjoy your canned response lol If you scroll down you'll see that their main fiber line is down due to vandalism. Blame criminals.
- larry dolan (@dolan_larry) reported
@breezeline @Hypatia370AD @,Breezeline here in south union twsp. Off Virginia Ave, cable has been out all day, can anyone let me know why, is it being worked on, was it a down line, got up at 5:30am got home at 3:15pm and it's still out
- John Jacob Jingleheimer-Schmidt (@BlakeMo42324515) reported
@Johnbudner @aligator32 @breezeline It's down from Waynesburgh to Point Marion aswell
- Rosešš±š (@clockworkfaerie) reported
@breezeline hey uh, why did I wake up to find we've had no internet since FIVE AM??? Wtf is going on?
- Realš»KennethDšDOJ must act...NOW!!! (@RealKennethD) reported
Wow! No cable tv or internet all day. Just got off live chat with Breezeline(formerly Atlantic Broadband). Told me areas of WVA and PA are down because a fiber optic cable was cut in a deliberate act of vandalism. š³
- Joel Leyda š„ (@LeydaJoel) reported
@breezeline any update on the uniontown outage?
- Rosešš±š (@clockworkfaerie) reported
@breezeline Your site said "might" be down until early evening. Early evening is quickly approaching. We deserve at least getting an update on why a cut line is taking eleven+ hours. Fiber isn't THAT complex unless this is way worse than just a cut line.
- Cory Over (@over_cory) reported
@breezeline funny how the outage is due to fiber lines being cut. Considering none of Uniontown has fiber optic internet. Maybe if you didnāt close the Uniontown office tech support could have solved the problems when it happened. #bringbackhelicon
- Janica Dillard (@janicadillard) reported
@breezeline How much longer till service is back in PA?!
- John **** (@naughtysecrets) reported
I am so ******* sick of Breezeline. Could I go one day without a service interruption? Without random disconnects while I'm trying to do something? These ******* people are the worst. Go out of business. I don't know what we pay you for.
- Chris (@chrismasseyjr) reported
@breezeline any update on this outage in ligma?
- John **** (@naughtysecrets) reported
@breezeline you realize people are paying for this ****? This absolute garbage service? Fix it you ******* wastes of flesh, you absolute trash-*** useless company. I know better than to call customer service. Last time I got transferred 3 times and told 3 different lies.
- John **** (@naughtysecrets) reported
@2tallmountains breezeline sucks dog ****, they took over atlantic broadband so we have them now too and there's not a day that goes by where my service doesn't cut out even if only for a few minutes******* unreal how awful they are. I called their customer service line once. never again.
- DrBob (@Buff_Monkey) reported
@breezeline internet service appears to be out in Hibbs PA area
- ethan (@TerriblyAcurate) reported
@breezeline im not in an area with any of the major outages reported, and my service has been worse than awful for the last handful of weeks. any ideas as to why?
- Baku š§ (@Foster8895) reported
@breezeline @LeydaJoel Itās been out since 3 AM it doesnāt take 13 hours to fix a fiber line man????
- tnmccabe (@tnmccabe) reported
@breezeline any update? I am on Day 4 of no internet access and all power issues have been resolved in Columbus for more than a day!
- Jamie (@JayBird9082) reported
Yo Breezeline what's the ETA on the outage in Uniontown?
- GrandeMarqui (@MsGrandeMarqui) reported
I donāt know where @breezeline came from but the service is awful
- Rick McKinney (@rtmpgh) reported
@Rsatty34 Breezeline is just horrible plain and simple
- Rick McKinney (@rtmpgh) reported
@DominionPostWV @breezeline Donāt subscribe ā¦ Stah with Comcast. Breezeline is horrible. It is my only choice of providers where I live. I have had them for almost 3 years. I lost track after 30 technician visits to my apartment for service issues I was averaging 2 visits a month the first year of service
- Donna Harlan (@DonnaHarlan) reported
Hey, @breezelineYour phone support is awful. We have spent weeks trying to get our invoice corrected. Have been on hold each time for over 40 minutes. I have never had service this bad from any provider. Also, our cable is freezing constantly. Wish WOW was back...
- Rick McKinney (@rtmpgh) reported
@breezeline just wow !15 hrs and counting. Still no service restoration. Where is your DR plan. What are your RTO & RPO
- CoreyCaustic | Twitch Affiliate (@CoreyCaustic) reported
Well guysā¦ I gotta cancel again tonight. Iām also canceling tomorrowās stream. @breezeline has garbage equipment and since we canāt get help til Monday thereās nothing I can do. Sorry guys, this was supposed to be an awesome week of streams but I guess not
- āØ š¼ š š· āØ (@Synysterrain) reported
@naughtysecrets I pay for the fastest speed, and it still lags as bad as it used to before when I play fortnite. **** Atlantic broadband, and **** breezeline. They're ripping us off and stealing our money. I found your tweets on a site while I was looking into the outage and wanted to reply lol
- John **** (@naughtysecrets) reported
The 4g here is ******* useless (thanks Verizon you can ******* too) so I'm at the mercy of Breezeline for ******* everything and they let me down every single time. I'm not exaggerating. Every day it's something. Why do we pay you full time prices for a part time connection?
- Rosešš±š (@clockworkfaerie) reported
14 hours and counting with no service and @breezeline doesn't think any update on the situation is necessary. I mean it's not like the world wildly relies on interconnectivity or anything.
- Chris (@chrismasseyjr) reported
@breezeline do you know if thereās in outage in Ligma?
- Chris (@chrismasseyjr) reported
@breezeline do you know if there is an outage in ligma?
- Jenkins (@ajenkinsCLE) reported
@breezeline Sent you a DM...we have called 3 times over 2 days...over 3 hours on hold. Each time it seems solved but then once we hang up a new issue arises .
